Help
Questions, answered
The short answers, then a guide for everything that takes more than a paragraph.
The short answers
Guides
Step by step, with the screen
Recording
Record your first book
The whole thing is a book, a page and a red button. Here's the walk from an empty shelf to a published recording.
5 minRecord a book for a specific child
Every recording starts with one question. Most people miss it. Here's what it changes.
2 minRetake a page
Fluffed the last line? Record that one page again. Every other kept take stays exactly as it was.
1 minHear an example before you read a page
Not sure how the page goes? One tap plays a finished take of it, then hands the microphone back.
1 minPut music under a recording
Every published recording has a sound sheet. That's where the artist chooses a bed, or none.
2 minOpen a book to your recording artists
The shelf is the artists' permission list. A book on it is a book anyone in the family can record.
1 minListening & playlists
Listen without the screen
The story without the pages. For bedtime, the car and small speakers.
1 minBuild a bedtime playlist
Three books in order is a routine. Save it and it's waiting next week.
2 minPut one bed of music under a whole playlist
One mood for the evening, whatever each recording had.
1 minPair a smart TV
A TV has no keyboard, so it never asks for one. It shows a code; a phone approves it.
1 minYour family
Invite Grandma and Grandpa to record
People are always free. An invitation is an email; whoever opens it is a recording artist for your family.
2 minAdd another admin
Admins run the family — shelf, plan, PIN, invitations. Recording artists only record. Both are free and unlimited.
1 minAdd a child's profile
A child is a first name and a photo. No email, no password, nothing asked of them.
1 minSet a parent PIN
Settings, billing, recording and invitations sit behind a gate. Here's how to close it.
1 minLend a recording to another family
A grandparent with two sets of grandchildren records a book once and lends it to both.
1 minBeing apart
Classrooms
Open a classroom
A classroom is a family with a classroom attached — free, ten books to start, unlimited once five homes connect.
3 minSend take-home slips
Every seat gets a slip. A parent scans it and hears your voice at bedtime.
2 minConnect your child to their classroom
A slip came home in the book bag. Here's what it opens.
2 minRecording artists
Become a recording artist
A studio is a free public account. Families follow you and shelve what you release.
5 minRequest a personalized recording from an artist
Your child's favourite reader, reading their favourite book, with their name in it.
2 minFollow an artist and shelve their readings
A released reading is one tap from your shelf.
1 minAccount & devices
Sign in with Face ID or a fingerprint
The phone remembers you behind its own biometrics. It's never your only way in.
1 minGive Voicebooks as a gift
A code, sent by email, on the day you choose. Nobody needs an account to give one.
2 minRedeem a gift code
You've been sent a code. It's one link.
1 minSwitch between families
One account, every family you're in. The switcher lives on your Profile.
1 minStill stuck?
A person reads every message.
